At Connect Appointments we pride ourselves on our comprehensive recruitment process promising to only send candidates that meet your requirements. Here are just a few of the steps we take to ensure that we source top talent for your business:

Customised Recruitment Campaigns: tailored to meet your specific requirements, enabling us to attract a pool of high-quality applicants.

Initial Telephone Assessments: to gain a better understanding of each candidate’s qualifications and experience.

Structured Competency-Based Interviews: to assess a candidate’s suitability for the role and company fit.

Reference and Enhanced Checks: to ensure that each candidate has a strong track record of success.

Bespoke Skill Assessments: tailored to the role, evaluating a candidate’s proficiency and aptitude.

Assignment Pre-Brief and Inductions: to fully prepare each candidate for their assignment.


Working with us, you’ll have a dedicated Account Manager, operating with one simple mission: to deliver a first-class service. Working from a local branch, they will be your main point of contact. Responsible for:

  • Overseeing your full recruitment process
  • Ensuring our workforce has arrived and commenced work safely every day
  • Carrying out timesheet and payroll procedures
  • Undertaking disciplinary requirements
  • Compiling KPI statistics for weekly/quarterly reviews


We understand that every client has unique needs. That’s why we provide flexible account management support that adapts to the highs and lows of your business throughout the year.

Our network of branches across the UK work together to provide knowledge, backup staffing, and account management support at peak times. Our bespoke software, stored on the cloud for each branch, ensures that our labour pools are accessible from all sites, allowing you to feel confident that there will always be staff available when you need them.


Clear and consistent communication is the foundation of good service. That’s why we prioritise staying in touch with our clients and making sure we are always listening to their needs. We pride ourselves on our ability to communicate effectively, ensuring that every aspect of our service is transparent and aligned with your goals:

  • Daily Contact: Problem Resolution and Check-in
  • Weekly Meetings: Progress Updates and Feedback
  • Bi-Weekly Meetings: Strategic Planning and Support
  • Quarterly Review: Performance Examination and Optimisation
  • Bi-Annual/Annual Review: Overall Performance and Rate Reviews