Connect Appointments are seeking an experienced Customer Service Advisor to join our established client on a temporary basis in Hamilton, South Lanarkshire.
- A permanent job after 12-weeks
- A working week of Monday to Friday, 8:30am to 5pm
- Paid at £12.50 per hour
As the Customer Service Advisor, you will be the key contact for customers. Working alongside the warehouse staff, the successful candidate will be involved in the improvement of customer experience by liaising with customers and contributing towards the growth of the company.
Key responsibilities:
- Managing customer queries and orders (mainly via phone and email)
- Coordinating shipping and tracking of products
- Develop customer service policies and procedures
- Handling customer pricing and order details
The ideal Customer Service Advisor will have:
- Proven experience in a customer service position
- Excellent administration skills
- Strong communication and leadership skills
Get Connected and apply now by submitting your most up-to-date CV, or call our team on 01698 535 870.
CAHAM
