Website Privacy Policy
Effective from: 24th October 2025
Connect Appointments (company number SC467042) (“we”, “our”, or “us”) is committed to protecting the privacy and security of all individuals whose personal data we process.
This Privacy & Cookie Policy explains how we collect, use, share, and protect your personal information when you visit our website (www.connectappointments.co.uk) or engage with us as a candidate, client, or business partner.
By using our website and/or submitting your personal data to us, you consent to the processing described in this policy.
Who we are & how to contact us
- We are Connect Appointments, a recruitment agency based in the UK (company number SC467042).
- Our registered address is: 200 Bath Street, Glasgow, G2 4HG.
- If you have any questions about this policy, or wish to exercise any of your data-subject rights, please contact:
- Data Protection Lead: Crawford Graham
- Email: Crawford.graham@connectappointments.co.uk
- Postal address: 200 Bath Street, Glasgow, G2 4HG
What personal data we collect
Depending on your relationship with us (candidate, jobseeker, client, supplier, visitor to website) we may collect some or all of the following:
- Identification and contact information: name, address, telephone number, email address, date of birth (if required).
- Employment/education/professional history: CV details, qualifications, job-preferences, availability.
- Client/supplier data: business contact information, company details, job requirements, contract/assignment details.
- Online/website usage data: IP address, browser type, device identifiers, pages visited, session data, cookies.
- Sensitive information: Where relevant and with your explicit consent, such as health information or criminal conviction data required for certain roles.
How We Use Your Personal Data
Your personal data may be used for the following purposes:
- Recruitment and placement services: to assess your suitability for job opportunities, process your applications, and introduce you to clients.
- Communication: to contact you regarding suitable roles, recruitment updates, or administrative matters.
- Client relationship management: to provide staffing services and fulfil contractual obligations with clients.
- Legal and regulatory compliance: to meet our legal, auditing, and regulatory requirements.
- Marketing and engagement: to provide information about our services, job alerts, or industry updates (where you have opted in).
- Website functionality and analytics: to improve the user experience, monitor performance, and enhance our services.
Our lawful bases for processing personal data include the performance of a contract, compliance with legal obligations, legitimate business interests, and, where applicable, your consent.
Sharing Your Data
We may share your personal data with:
- Prospective employers or clients, to facilitate employment or placement opportunities, with your consent.
- Third-party service providers, who support our operations (e.g. IT, hosting, email distribution, or analytics providers).
- Regulatory authorities or law enforcement, where required by law.
All third parties acting on our behalf are contractually obligated to protect your data and process it only in accordance with our instructions. We do not sell, rent, or trade your personal data.
Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK data protection law.
Data Security
We take the security of your personal data seriously and implement appropriate technical and organisational measures to prevent unauthorised access, alteration, disclosure, or loss. Access to your data is restricted to authorised personnel and clients for legitimate business purposes.
Our systems and partners adhere to recognised data protection and cybersecurity standards.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, regulatory, or contractual requirements.
- Candidate data may be retained for up to two years after your last interaction with us unless you request deletion sooner.
- Client and supplier data will be retained for the duration of our working relationship and for a reasonable period thereafter.
When data is no longer required, it will be securely deleted or anonymised.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data (“the right to be forgotten”).
- Object to or restrict our processing of your data.
- Withdraw consent where processing is based on consent.
- Request data portability where applicable.
- Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been infringed.
Further information on your rights is available at www.ico.org.uk. To exercise any of these rights, please contact us using the details provided above.
Marketing Communications
We may contact you from time to time with job alerts, newsletters, or updates about our services.
You will only receive such communications if you have opted in to receive them, and you may withdraw consent or unsubscribe at any time by following the link in our emails or contacting us directly.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyse site usage, and assist in our marketing efforts.
What Are Cookies?
Cookies are small text files placed on your device by websites you visit. They help websites function properly, improve usability, and provide information to site owners.
How we use cookies
We use cookies for the following purposes:
- To recognise your browser/device when you visit our website.
- To track usage and performance of the website (analytics).
- To remember your preferences and settings.
- To enable certain features of the website (functional cookies).
- To deliver targeted advertising or to integrate with third-party services (advertising cookies).
Types of Cookies We Use
Below you will find a summary of some of the cookies we (and our third-party providers) set.
| Cookie Name | Domain | Description | Duration | Category |
|---|---|---|---|---|
| CLID | www.clarity.ms | Microsoft Clarity set this cookie to store information about how visitors interact with the website. The cookie helps to provide an analysis report. The data collection includes the number of visitors, where they visit the website, and the pages visited. | 1 year | Analytics |
| _ga_* | .connectappointments.co.uk | Google Analytics sets this cookie to store and count page views. | 1 year 1 month 4 days | Analytics |
| _ga | .connectappointments.co.uk | The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. | 1 year 1 month 4 days | Analytics |
| sib_cuid | .www.connectappointments.co.uk | SendinBlue sets this cookie to store unique visits. | 6 months | Functional |
| _clck | .connectappointments.co.uk | Microsoft Clarity sets this cookie to retain the browser’s Clarity User ID and settings exclusive to that website. This guarantees that actions taken during subsequent visits to the same website will be linked to the same user ID. | 1 year | Analytics |
| _clsk | .connectappointments.co.uk | Microsoft Clarity sets this cookie to store and consolidate a user’s pageviews into a single session recording. | 1 day | Analytics |
| po_visitor | www.connectappointments.co.uk | Push Owl places this cookie in order to test the effectiveness of advertisements across websites. | 1 year | Advertisement |
| AWSALBCORS | conversations-widget.brevo.com | This cookie is managed by Amazon Web Services and is used for load balancing. | 7 days | Necessary |
| SM | .c.clarity.ms | Microsoft Clarity cookie set this cookie for synchronizing the MUID across Microsoft domains. | session | Analytics |
| MUID | .clarity.ms | Microsoft Bing sets this cookie to identify unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes. | 1 year 24 days | Advertisement |
| MUID | .bing.com | Microsoft Bing sets this cookie to identify unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes. | 1 year 24 days | Advertisement |
| MR | .c.bing.com | This cookie, set by Bing, is used to collect user information for analytics purposes. | 7 days | Analytics |
| SRM_B | .c.bing.com | Used by Microsoft Advertising as a unique ID for visitors. | 1 year 24 days | Performance |
| MR | .c.clarity.ms | This cookie, set by Bing, is used to collect user information for analytics purposes. | 7 days | Analytics |
| ANONCHK | .c.clarity.ms | The ANONCHK cookie, set by Bing, is used to store a user’s session ID and also verify the clicks from ads on the Bing search engine. The cookie helps in reporting and personalization as well. | 10 minutes | Advertisement |
| _GRECAPTCHA | www.google.com | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. | 6 months | Necessary |
| pushowl_channels_consent | connectappointments.co.uk | – | never | Other |
| pushowl_visitor_token | connectappointments.co.uk | – | never | Other |
| pushowl_original_url_params | connectappointments.co.uk | – | never | Other |
| BrevoConversations.referrer | connectappointments.co.uk | – | never | Other |
| BrevoConversations.hostedItems | connectappointments.co.uk | – | never | Other |
| BrevoConversations.lastPageViewAt | connectappointments.co.uk | – | never | Other |
| _grecaptcha | connectappointments.co.uk | – | never | Other |
| BrevoConversations.clientId | connectappointments.co.uk | – | never | Other |
| 65f988b8b7aea92cbb4f3ce8.65f988b8b7aea92cbb4f3ce8.clientId | conversations-widget.brevo.com | – | never | Other |
| [“connectionInfo”,{“hostId”:”65f988b8b7aea92cbb4f3ce8″,”hostName”:”www.connectappointments.co.uk”,”isWidgetDemo”:false},{}].updatedAt | conversations-widget.brevo.com | – | never | Other |
| 65f988b8b7aea92cbb4f3ce8.65f988b8b7aea92cbb4f3ce8.pagesAllCount | conversations-widget.brevo.com | – | never | Other |
| [“connectionInfo”,{“hostId”:”65f988b8b7aea92cbb4f3ce8″,”hostName”:”www.connectappointments.co.uk”,”isWidgetDemo”:false},{}] | conversations-widget.brevo.com | – | never | Other |
| [“host”,{“hostId”:”65f988b8b7aea92cbb4f3ce8″}].updatedAt | conversations-widget.brevo.com | – | never | Other |
| 65f988b8b7aea92cbb4f3ce8.65f988b8b7aea92cbb4f3ce8.userAgent | conversations-widget.brevo.com | – | never | Other |
| [“agents”,{“hostId”:”65f988b8b7aea92cbb4f3ce8″}] | conversations-widget.brevo.com | – | never | Other |
| 65f988b8b7aea92cbb4f3ce8.1IjoPwZ6acgj9qSCHflIDqS7uAWEZ58HswgibCPS.tabID | conversations-widget.brevo.com | – | never | Other |
