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What Does A Director Of Operations Do?

A Director of Operations, or Operations Director, is responsible for the efficiency of a company’s day-to-day business operations. Their duties include organising staff, distributing budgets and setting efficiency, sales and profit targets.

Director of Operations Duties And Responsibilities

The Director of Operations role is to oversee all the business operations across the company. This requires a mixture of administrative, financial and leadership skills. They are also responsible for establishing efficient operational procedures that allow employees to meet their targets on a daily basis, while simultaneously keeping the business costs down. The most important task of the Director of Operations is to contribute to the long-term growth of the business. Their main responsibilities include:

  • Establishing operational tasks, policies and procedures for company employees
  • Reviewing existing operations and finding areas for development and growth
  • Evaluating members of staff and enacting disciplinary proceedings, where needed
  • Hiring outside managers or promoting new leaders from within
  • Providing opportunities for staff training, development and advancement within the company
  • Upholding company policies and values while leading by example at all times

Director of Operations Skills And Qualifications

A Director of Operations requires excellent business knowledge and acumen to succeed in this senior role. They should have strong leadership, management and administrative skills and qualifications and extensive knowledge about the industry they are working in. Accounting and budgeting skills are also valuable. A successful Director of Operations will have various prerequisite skills and qualifications, that typically include:

  • Ability to apply business knowledge to real-world scenarios
  • Excellent communication skills
  • Excellent organisational and administrative skills
  • Ability to see the bigger picture and contribute toward its success on a daily basis
  • Management and leadership skills and qualifications
  • Knowledge of business software, such as accounting programmes or client management tools

Director of Operations Experience Requirements

A Director of Operations will need extensive business and leadership experience to be successful in this senior role. This role requires an individual to be accountable for many individuals and departments. A candidate will therefore need to demonstrate that they have been successful in leading a large team and hitting operational targets in a previous job.

A Director of Operations should ideally have at least five years of experience working in a leadership role within a company, along with five years of prior experience in other roles. Experience working across multiple departments is essential, as the role is wide-ranging in scope. Experience dealing with a senior management team, board of directors, large budgets and high-end clients is extremely useful.

Example from Indeed.com

Director of Operations Salary Expectations

According to Indeed Salaries, the average salary for a Director of Operations is £77,638 per annum (as of March 2023). Salary may be dependent on experience, location and company.

Whether you are seeking a new role as a Director of Operations, or looking to add to your team, let Connect Appointments help you – discover what we have to offer here or email info@connectappointments.co.uk