Our long-standing client is currently seeking and experienced Accounts Assistant to strengthen their existing team based at their site in Newcastle

With over 35 years in manufacturing and supplying high quality alarm systems, our client has extensive experience in providing critical communication solutions for staff, patients and service users alike.

You will be required but not be limited to….

Sales Ledger

Raise invoices for sales orders

Raise invoices for service repairs

Raise invoices for service callouts

Raise invoices for installations

Raise invoices for maintenance contracts

Raise and process credit notes

Email/post invoices, credit notes and service job sheets to customers

Complete sales orders and installation projects on Clik

Upload all Trust invoices to the Tradeshift Portal

Upload all CBRE invoices to the TradeX Portal

Resolve any customer invoice queries

Credit Control

Chase overdue customer payments by email/phone/letter

Maintain the on-hold/cash only customer records on Clik

Raise and issue proforma invoices for sales orders, projects and repairs

Send out and review customer credit applications

Credit check new credit customers on creditsafe

Open new accounts on Business Central and maintain existing records

Authorise all sales orders/repairs prior to dispatch

Maintain the on hold and proforma order clip in reception

Assist with documentation to action bad debt (online court facilities)

Issue statements to customers

Administration

Assist with accounts emails

Maintain the international order clip in reception

Maintain own emails

Assist with lead time/delivery date queries

Fill out IOP forms where needed

Full-time second caller on the phone system

First caller daily from 12-1 and cover of other reception duties for lunch

Full cover of reception/postal and phone duties for sickness/holiday

Assist with dispatch queries

Assist with POD requests